Shipping Policy
Our Shipping Policy outlines everything you need to know about how we handle the delivery of your orders. From shipping rates and delivery times to international shipping options and return policies, this page has all the Shipping information you need to make informed decisions about your purchase. We strive to provide fast and reliable shipping services to ensure your products reach you in a timely manner. Our team is dedicated to providing a smooth and efficient shipping experience, so you can shop with confidence knowing your items will arrive safely and securely. Browse our Shipping Policy to learn more about our shipping services.
Processing & Handling Time
We carefully prepare and ship all orders within 3-7 business days (excluding weekends and holidays).
Once your order is dispatched, you’ll receive a confirmation email with tracking details.
Delivery times may vary based on location, carrier delays, and customs procedures.
Order Tracking
After your order is shipped, you’ll receive a tracking number via email.
You can monitor your package’s journey on our website or through the carrier’s tracking system.
Customs, Duties & Taxes
International orders may incur customs fees, duties, or taxes based on your country’s regulations.
X Vortex is not responsible for these charges; customers must comply with their local customs policies.
Delayed or Lost Packages
If your order is delayed beyond the expected timeframe, contact us at info@xvortex.shop for assistance.
X Vortex is not responsible for lost or stolen packages once marked as “Delivered” by the carrier. Please double-check your shipping address before completing your purchase.
Returns & Exchanges
If you have any questions about returns or exchanges, don’t hesitate to contact us at info@xvortex.shop.